Marketing, customer satisfaction and loyalty
Satisfied customers will follow you everywhere
Artificial intelligence: a new opponent of reference in the gaming world
Mar06

Artificial intelligence: a new opponent of reference in the gaming world

Artificial intelligence, algorithms, are now an integral part of our daily lives. They play a role in various fields, which do not always have an obvious link with IT. Indeed, artificial intelligence (AI) is applied in many areas such as robotics, but also games, music, art, health, and many other domains. This article launches our brand-new series on the multiple facets of artificial intelligence by detailing its integration into our...

Read More
Media Fast Forward: conference on news and algorithms
Dec17

Media Fast Forward: conference on news and algorithms

Participating at conferences has the positive aspect that you force your capacity to be astonished, you confront new subjects and meet new people. The “Media Fast Forward” event organised on 14 December 2018 by the VRT (the Belgian Dutch-speaking public radio and television) is a striking melting pot of the best in innovation and research in the media sector. In addition to the many conferences that were organised in...

Read More
AI revolution in media : BBC4 broadcasts program made by machine
Nov28

AI revolution in media : BBC4 broadcasts program made by machine

On the 4th and 5th of September, a unique television experience took place in the United Kingdom on one of the BBC channels. It is on BBC4 that 2 exceptional evenings dedicated to artificial intelligence took place. In addition to the documentaries that allowed viewers to familiarise themselves with this complex theme, these two evenings were also an opportunity to experiment with the broadcasting of a programme entirely designed by...

Read More
BMMA : Keynote on the use of artificial intelligence in the media industry
Nov19

BMMA : Keynote on the use of artificial intelligence in the media industry

At the invitation of the Belgian Management and Marketing Association (BMMA), I was delighted to be able to give a keynote on 15/11/2018 about the applications of artificial intelligence in the media sector. This presentation, which was illustrated with several real use cases from several European countries, was based on the market research that we have been carrying out since 2016 and on the proprietary information that we have been...

Read More
We need to rethink how to study filter bubbles: here’s why
Oct24

We need to rethink how to study filter bubbles: here’s why

At the RecSys conference, the last part of my keynote was dedicated to nuancing the myth of filter bubbles and to show the limitations of current academic research and propose a new research framework. Research on filter bubbles has been technology-driven As I explained in my talk, research on filter bubbles has been mainly technology-driven and deterministic. Escaping the “bubble” has been assessed on the basis of clics...

Read More