Articles filed underRetail
Paper catalog: an underestimated tool in retail
By Pierre-Nicolas Schwab •
Retailers have eliminated the paper catalog (and paper in general) as a channel for communicating with customers. Yet, the latest market studies show that paper remains popular with consumers.
Soho House: An Uncertain Future Despite Its Innovative Nature
In this article, I analyze the customer experience at the Soho House concept store in Berlin. This article is also an opportunity for me to discuss the future of Soho House, as its ownership structure has completely changed. Major strategic changes are therefore expected to offset the losses accumulated over the past 30 years.
Where to find traffic data for your market research?
What is the purpose of traffic data in market research? Where to find this data for free? I explain everything in this article.
Territorial marketing: better results thanks to flow data
By Pierre-Nicolas Schwab •
In this article, I explain how to use flow data (cars and pedestrians) as a factual basis for a territorial marketing project.
Customer loyalty: cashback proves its worth
By Pierre-Nicolas Schwab •
Find out in this article how cashback programs influence customer loyalty. Based on a unique event in Germany in January 2025, the behavior of millions of customers was observed.
TikTok Shop arrives in Germany: what impact will it have on retail?
By Pierre-Nicolas Schwab •
The launch of TikTok Shop in Germany is the first step towards a more global upheaval in European commerce. This article explains why TikTok Shop poses a strategic threat to retail.
Location analysis: 4 methods for measuring flows
By Pierre-Nicolas Schwab •
In this article, we present 4 methods for measuring traffic flows at the location of your future point of sale. Studying your location before setting up a shop is a key factor for success in retail.
