Articles filed underPrivacy
European GDPR: evolution of the number of complaints per country
By Pierre-Nicolas Schwab •
How has the number of complaints about personal data changed since the GDPR came into force? We will answer this complex question with unique data, published for the first time. These data were collected directly from the data protection authorities…
Marketing research: the influence of privacy perception on customer loyalty
What does privacy mean in the age of robots, articifial intelligence and omnipresent algorithms? How do users percive privacy and how is it traded off against other benefits (personalization for instance)? Those are still emerging questions that a team of…
Societal and ethical issues of digitization: are emotions covered by GDPR?
An academic paper by Royakkers et al. (2018) is currently available from "Ethics and information technology" magazine that offers an interesting overview of the societal and ethical issues of digitization (hence its title). Digitization issues are analyzed along 6 axis…
Reading privacy policies of the 20 most-used mobile apps takes 6h40
By Pierre-Nicolas Schwab •
Our latest article on consent fatigue with regards to privacy policies prompted for some kind of follow-up. The market research insights that we used in that article were pretty old (2008) and an update was needed. That's the purpose of…
