Marketing, customer satisfaction and loyalty
Satisfied customers will follow you everywhere
What do customers expect from downtown stores? [Survey]
Mar06

What do customers expect from downtown stores? [Survey]

In this article, you’ll discover the results of a survey on the expectations of customers of downtown businesses. Downtown stores are far from obsolete. Consumers applaud them but also point to several problems.

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Local market research: a new free tool
Oct11

Local market research: a new free tool

A French trade association (U2P) launched a new interactive tool. This research tool can lay the foundations for local market research. We have assessed this tool. Find out in this article how it works, its benefits, and its limitations.

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The impact of Covid on food consumption in France [Research]
Jun23

The impact of Covid on food consumption in France [Research]

INSEE published the figures for consumption in France in 2020, and the least we can say is that the Covid crisis has had visible effects on French food consumption. The French have cooked more, eaten less outside, and drank much more, no doubt to mitigate the psychological impact of confinement. The impact of Covid on food expenditure in figures meat: +5.2 % bread and cereals: +2.7 % cheese and eggs: +6.3 % fruit and vegetables: +4.2% tea and...

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