Articles filed underGDPR
Leto automates GDPR compliance [podcast]
By Pierre-Nicolas Schwab •
Who would have thought that in 2023 it was still possible to get people talking about you (in a good way) thanks to the GDPR? Yet that's just what Leto, a start-up I invited on my podcast, manages to do.…
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European GDPR: evolution of the number of complaints per country
How has the number of complaints about personal data changed since the GDPR came into force? We will answer this complex question with unique data, published for the first time. These data were collected directly from the data protection authorities…
Personalising customer relations: how to gain trust and data?
The recommendation algorithms promise marketers to achieve their Holy Grail: that of personalised relationships with all their customers at a reasonable price. Since the quality of customer relations is a decisive factor for customer satisfaction and loyalty, algorithmic recommendations, therefore,…
GDPR : I’ve sent 20 requests on 26 May 2018. Here’s what I’ve learned.
By Pierre-Nicolas Schwab •
On 26 May 2018 I sent two dozens of requests to various companies to access my data and asked questions on algorithmic treatments, third-party data, ... More than 2 months after this first mailshot it's time to draw the first…
GDPR : don’t be afraid. Nothing will change.
By Pierre-Nicolas Schwab •
I was hoping something would change with the introduction of GDPR on May 25th. I was certainly not expecting that consumers would send a lot of requests to companies but I was hoping, at least, that bad practices would decrease…
30 days to read privacy policies: consent fatigue will make GDPR ineffective
By Pierre-Nicolas Schwab •
It is said that the average American is subject to some 1500 privacy policies on a yearly basis which represent dozens of working days worth of reading. I did a little bit of research to find out where this come…
GDPR : these 2 examples prove that US companies are not ready
By Pierre-Nicolas Schwab •
I gave a keynote speech in February in New-York about the need for US companies to adapt to GDPR. I my discussions with companies over the last 12 months I indeed found out that most companies hadn't prepared sufficiently (or…
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