1855.com : how long can they survive?
Life is sometimes hard, especially for losers. Within a few days I read two different articles about 1855.com. The first one was published in the magazine “la Revue du Vin de France” which is a magazine specialized in wine and wine making. The other one was published in Le Figaro, a few years ago. I must admit 1855.com did very well in getting outstanding press coverage. They went to the stock market, and purchased two other...
Relationship marketing again and again
Being on holiday has also some negative aspects. I’m reading more than usual and the more I read the more I’m getting fed up with relationship marketing. Customers relationships here, customers relationships there; it sounds like if those two words would be able to solve all firms’ problems. Software editors have understood that relationship marketing was at least a good solution for them … to make a lot of money. Enter the customers relationship supermarket and...
Interview with Marc Alagem, CEO of Freedelity
Freedelity is a company established in Brussels and which got pretty much press coverage this summer. Freedelity launched a service based on the electronic ID card used in Belgium; namely, Freedelity proposes to use the ID card as a loyalty card. Advantages are obvious: no need to loose time filling in a questionnaire, the data being automatically retrieved from the chip on the ID card no need to have a loyalty card for the shops participating...