Turnover: what strategies are companies implementing? [Study]
By Pierre-Nicolas Schwab •
How can turnover be reduced? This question does not seem to obsess all companies in the same way. We surveyed 1,000 HR managers across 5 countries and revealed their current and future strategies.
Remote work: are employees cheating? [Survey]
In this article, we present the results of a survey we conducted among employees practicing remote work. The results show that cheating is a widespread practice.
Kidults: analysis of a booming market
Kidults are officially consumers aged 12 and over who buy toys for themselves. However, adults primarily make up the bulk of this booming market. A complete analysis of the kidult market is available in this article.
LinkedIn Top Voice: who are these influencers? [Research]
This groundbreaking analysis reveals who the LinkedIn Top Voice program members are. We analyze 1,000 profiles worldwide to reveal the metrics determining entry into this closed circle.
How to prepare a questionnaire for multi-country research
This article presents a 5-step approach to developing a quantitative questionnaire that can be implemented in several countries. This type of questionnaire is particularly useful for multi-country surveys and market research.
Customer loyalty: cashback proves its worth
By Pierre-Nicolas Schwab •
Find out in this article how cashback programs influence customer loyalty. Based on a unique event in Germany in January 2025, the behavior of millions of customers was observed.
Restaurants: a market in turmoil
In this article, we analyze the restaurant market in Germany and provide you with the latest statistics. Analyzing the German case allows us to understand the dynamics of the European market.
Survey: 835 Chief Marketing Officers share their priorities
In this article, I analyze the results of a survey conducted among 835 Chief Marketing Officers worldwide. You'll find out what trends they're anticipating and their priorities for 2025.
On LinkedIn, controversial posts earn 10x more views and Likes
Discover in this article the results of exclusive market research on the effect of controversy on the virality of LinkedIn posts.
Digitization: food & beverage industry companies lag far behind [Research]
In this article, you will discover the exclusive results of Market Research on the digitalization of 625 companies in the food & beverage industry. The challenges and opportunities are immense.
Generation Z and work: employers’ perceptions [Research]
We have conducted market research among 1,000 employers in 5 European countries to understand how Generation Z employees are perceived. Discover the results in this article and get the full report on request.
Qualitative interviews: can AI replace respondents?
In this article, you will discover that startups want to replace respondents to qualitative interviews and focus groups with artificial intelligence (AI). We analyze this approach and explain its advantages and disadvantages.
Christmas 2024: trends and forecasts
In this article, I present the results of a survey conducted in France on Christmas 2024. It allows us to anticipate consumer behavior. I also explain why consumers are so cautious in 2024.
German automobile industry: 2024 analysis and outlook [Research]
The German automobile industry is in a critical situation. German manufacturers are staking their survival on a shrinking market and a growing number of players, particularly in electric mobility. This article provides a comprehensive overview of the situation.
Should customer satisfaction still be a priority?
In this article, I explain why, despite the current economic climate and the dominance of the "price" factor, customer satisfaction remains the #1 indicator for any company. But you still need to know how to measure it.
Customer complaints: ChatGPT responds better than humans
In this article, I will tell you about market research that compares the quality of human responses to those of ChatGPT when managing customer complaints. The results then lead me to question the future of the human element in customer relations.
Customer trust: 549 Market Research studies reveal their secrets
In this article, you'll discover the 8 factors influencing customer confidence in a company. Confidence is a central concept that plays a role in customer satisfaction and loyalty, among other things.
The 6 barriers to company transfers
Why start a company if you can take over one? 5 out of 6 closed companies were not taken over, yet most were viable. This article presents the figures for company transfers in Europe and analyzes the barriers to takeovers.
The 7 profiles of social network users
The dynamics of social networks depend on their users. They can be analyzed according to their content creation/consumption profile. There are 7 profiles, which we analyze here. Contactez le cabinet d'études IntoTheMinds The 7 types of social network user Research…
It’s getting harder and harder to produce ideas
Scientific research shows that researchers in computer science, agriculture, and medicine are becoming less and less efficient
Is it still possible to innovate? The productivity challenge.
In this article, I analyze the slowdown in the pace of disruptive innovation. Our standard of living has increased only marginally since the early 2000s. The causes are to be found in the falling productivity of scientific research.
Growth managers don’t post enough on LinkedIn
In this exclusive research, you will discover that growth managers in B2B companies are inactive on LinkedIn. The figures are startling. This is detrimental to their ability to generate leads.
Measuring customer satisfaction: SMEs are lagging
Research shows that SMEs measure satisfaction less frequently than larger companies. In this article, we provide a clear explanation based on published research.
Research reveals YouTube’s most secret stats
If you want to know everything there is to know about YouTube stats, this is the article for you. Research from 2023 takes an innovative technical approach to the most secret of YouTube stats.
The downside of participative marketing
Co-creation can be an interesting marketing approach for strengthening ties with customers. However, it is important to consider the possible negative effects of such a project. The example analyzed in this article demonstrates this.
Free returns on the way out, despite their benefits
Free returns are becoming the exception rather than the rule in e-commerce. Yet scientific research reveals that their impact on sales and customer loyalty is enormous.
The 5 types of qualitative interviews and their applications
If you plan to conduct qualitative interviews (e.g., for market research), you need to think carefully about which variant best suits your project. In this article, we'll look at the different variants and explain when to use them.
Market research: When should you involve your customers?
Your customers can actively participate in developing new products and services. This is the principle of co-creation. But involving them at the right time is important so the process runs smoothly. We give you the keys to understanding this in this article.
Don’t smile too much if you want to be perceived as competent
How can you increase your chances of turning a prospect into a customer? Closing the deal also depends on how competent you feel. Research unravels some of the mysteries.
Colruyt champion of price changes [Research]
In this research, we reveal how 3 retailers (Carrefour, Delhaize, Colruyt) adapt their prices. The enormous differences show that Colruyt is aggressively defending its market share and marketing positioning.
Europeans want porn as much as news
In this article, we analyze the most searched keywords in 27 European countries. They will help you understand what people in the 27 EU countries are interested in. The results are surprising.
Customer satisfaction: priority to reducing waiting times
Waiting time has an impact on customer satisfaction. Research published in 2023 reveals 3 specific findings that help companies understand how to manage waiting time to maximize customer satisfaction.
E-commerce: worrying trends for 2023-2024
The situation for e-commerce retailers is no longer as positive as it once was. The slowdown is noticeable but does not affect all sectors similarly. In this article, we propose a summary of the latest e-commerce statistics. We also draw a parallel with a survey of e-commerce bosses.
The 3 reasons pushing our society towards decivilization
Many people feel that our societies are in the process of decivilization, i.e., that their rules of operation are failing. This is reflected in an increase in violence and incivilities. But is this true? In this article, you'll discover some edifying figures and learn more about the 3 causes of this decivilization.
75% of backlinks come from translations [Research]
Find out in this research whether you should invest in translating your content to gain backlinks. Based on a website with a Domain Ranking (DR) of 58, we show that 3/4 of links are made to translated pages and that 72.7% of backlinks are in the same language as the source page.
Here is how we get 35% of our backlinks
In today's article, we present an exclusive analysis of our backlinks. Based on figures and statistics, our strategy yields 35% of our backlinks, up to 46% for websites with a Domain Ranking above 58.