IntoTheMinds is a market research and marketing consulting firm located in France (Paris) and Belgium (Brussels).
We carry out projects throughout Europe and for all sectors of activity, in particular: satisfaction surveys, B2B and B2C market research projects, customer experience analyses, marketing strategy assignments and (big) data analyses.

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News

21/10

German automobile industry: 2024 analysis and outlook [Research]

The automotive industry has long been considered the “locomotive” of the German economy. Its high-end positioning was decisive in winning over export customers (particularly in China). On the one hand, the slowdown of the Chinese economy and the transition to electric vehicles are doubly penalizing…
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16/10

American Airlines got rid of its most loyal customer

At a time when customer satisfaction and loyalty are more important than ever, Steven Rothstein’s story shows the limits of “loyalty at all costs.” He was American Airlines’ most loyal customer, yet he cost the company millions. The reason? This was a huge marketing mistake…
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ExpertiseWe love to do that!

Satisfaction & Lovalty

Satisfying customer and increasing loyalty has never been so important. Whatever your industry, loyal customers are crucial for your profitability. We propose you solutions to measure and increase customer satisfaction and repurchase intentions.
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Strategy and Market trends

What are the trends on your market and how should you innovate to stay ahead of the competition ? Which marketing strategyshould you follow to be different and attract customers ? Those are the questions we help you answer.
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Data mining

Your business data is precious. We can help you analyze and segment it, to better understand your customers' behaviors and needs. Our solutions are pragmatic and suit perfectly the smallest organizations.
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Behavioral analysis

Your customers are changing. Be it in B2B or in B2C behaviours have never evolved so quickly. We can help you anticipate this evolution. We use a wide range of qualitative technique to understand emerging behaviours and craft your marketing strategy.
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Market research

Market research is a mandatory step towards preparing your business and financial plan. Whatever your budget and your sector of activity, we have solutions to answer your questions and... reassure your bank.
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