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Dave Carroll: interview of a 12-million-view complaint champion
Jan17

Dave Carroll: interview of a 12-million-view complaint champion

Dave Carroll is known worldwide as the guy who paved the way for complaining in video. His famous “United breaks Guitars” video not only helped him resolve his complaint but it also scored more than 12 millions views on YouTube. This success empowered many to complain also. Dave’s story is so unique that it deserved getting its own Wikipedia page. We’ve dealt the whole week with complaining behavior and took the example of Kenny Martineau to...

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