Our style is very much inspired by a practical, no nonsense philosophy. We offer only sound, efficient and proven market research solutions for entrepreneurs, exceeding all other competitors in our field.
We don’t sell methods and concepts. We only sell solutions, and only then for a limited number of specific issues and challenges that we specialize in, like customer satisfaction improvement and customer loyalty increase. That’s why we only rarely propose focus group as a qualitative methodology because it’s most of the time used as methodology shortcut.
We provide expert and customized solutions in areas such as:
- Customer loyalty and customer satisfaction
- Relational marketing
- Mediation between the company and the company stakeholders
- Innovation and value co-creation
- Quantitative and qualitative research
- Customer Experience Management (CEM)
- Points of sale redesign
- Profitability analysis and ABC costing