Marketing, customer satisfaction and loyalty

Satisfied customers will follow you everywhere

Authors

This blog (see legal mentions here) is maintained by contributors from the marketing agency IntoTheMinds who take on their free time to publish their analyzes, reflections and discoveries.

 

 

Pierre- Nicolas Schwab

Pierre- Nicolas is the founder of the agency and the one that launched the blog in 2008-2009. Besides marketing, his contributions deal with issues on innovation and entrepreneurship. Although all sectors are of interest to him, he has a particular expertise in logistics and supply chain , retail and catering industry and B2C settings in general.